Giannakouras-shoes.gr, applying the applicable laws, gives you the right to return products you have received.

So you reserve the right to return the products you bought, without having to tell us the reason why you want the products returned, within 14 days with a full refund of the amount you paid. You can return your purchases for any reason – even if you just changed your mind.

Returns are accepted only if the products you wish to return are in the same condition in which you received them, ie. their packaging and the supplier’s security and authenticity tape, together with the accompanying retail receipt or invoice, have been unsealed or tampered with.

To avoid your own inconvenience, please check carefully at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken / damaged goods, order error etc.) and to avoid receipts for products that did not reach you in excellent condition.

In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your refund will be completed within 14 days of receiving the cancellation request. However, we may delay returning your money if we do not receive the products or return receipt.

Refunds must include shipping costs you paid when you made your purchase. Shipping costs for the return of the product to us as well as any cash on delivery costs are not included.

If you wish to withdraw from your order, download, complete, sign and send us at info@giannakouras-shoes.gr the withdrawal form that you will find here .